Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before making a purchase to the www.adaptairhvac.com.au website (Service) operated by Adaptair HVAC (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

All equipment and parts remain the property of us until full payment is received and cleared in full. Once a deposit is made for a quotation you have entered into contract and are legally bound by our terms & conditions.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by . Adaptair HVAC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Adaptair HVAC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


All promotions are subject to change at the discretion of the proprietor.

Privacy Policy

Adaptair HVAC (“us”, “we”, or “our”) operates http://www.adaptairhvac.com.au (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that .


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 01.01.2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Terms & Conditions of Contract for Solar Panel – VIC

1. Acceptance

1.1. You agree to be bound by this Agreement by duly completing and executing it and returning it to Adaptair HVAC by one or more of the following: (a) emailing a scanned copy to sales@adaptairhvac.com.au; or  (b) posting a copy to Adaptair HVAC PTY LTD, 37 Fordson Road Campbellfield VIC 3061.

1.2. Acceptance is deemed to have occurred on the business day a properly completed and executed copy is received by Adaptair HVAC as per Clause 1.1; or if received after close of business, on the following business day.

1.3. Adaptair HVAC reserves the right to terminate this Agreement for any reason and without penalty within 7 business days after Acceptance.

2. Solar System

2.1. You agree to buy the Solar System from Adaptair HVAC and for Adaptair HVAC to install the Solar System at your property on the terms of this Agreement and you agree to be bound by this Agreement on and from Acceptance.

2.2. Adaptair HVAC agrees to install the Solar System on your property in a good and tradesmanlike manner and be bound by this Agreement on and from Acceptance.

3. Purchase Price and Amount Payable

3.1. You will pay the Deposit to Adaptair HVAC on or immediately after Acceptance.

3.2. The Deposit is forfeited to Adaptair HVAC if this Agreement is terminated as a result of your default.

3.3. The balance of the Amount Payable (less the Deposit) must be paid to Adaptair HVAC on or before the day of installation of the Solar System at your property.

3.4. The Parties acknowledge that the Price inc GST (Purchase Price) was based on information and details (Information) supplied by you to Adaptair HVAC. If either party ascertains that the Information was materially inaccurate to such an extent that additional costs would exceed 5% of the Purchase Price, then the parties will need to agree to revise the Purchase Price and in the absence of such agreement either party may terminate this Agreement by giving 5 days written notice to the other party.

4. Cooling off Period

4.1. The Agreement is subject to a cooling off period of 10 days which is offered. 

4.2. During the cooling off period, you may give notice to Adaptair HVAC of rescission of this agreement. That notice must be in writing and delivered to Adaptair HVAC, either in person or post.

4.3. You have a right to cancel this agreement within 10 business days from and including the day after you signed or received this agreement. Details about your additional rights to cancel this agreement are set out in the information attached to this agreement. 

5. Authority to Install

5.1. You authorise Adaptair HVAC:  (a) to install the Solar System at your property; and (b) to connect the Solar System to the electricity grid (or to arrange for, or authorise, the connection of the Solar System to the grid).

5.2. You warrant that you own your property and that you have full authority to accept this Agreement. You must ensure that Adaptair HVAC has sufficient access to your property at the times it may reasonably require in order to install or remove the Solar System. If, during the process of installation, some or all of the Solar System or its components are affixed, attached or secured to land or premises at your property, the goods are deemed not to be a fixture and may be removed by Adaptair HVAC at any time in accordance with this Agreement.

5.3. You must sign all documents and take all action Adaptair HVAC requires to install the Solar System and to connect or arrange to connect the Solar System to the electricity grid.

5.4. You are responsible for all local government or planning requirements for the installation and operation of the Solar System and you agree that Adaptair HVAC are not responsible for any breach of local government or planning regulations or laws.

6. Ownership and Risk

6.1. Ownership of the Solar System and its components on your property passes to you after you have:  (a) paid the Amount Payable in full to Adaptair HVAC; and (b) completed any documents, or taken any action, Adaptair HVAC requires under this Agreement.

6.2. Risk in respect of the Solar System and its components passes to you when they are installed at your property.

7. Renewable Energy Certificates (RECs)

7.1. Adaptair HVAC does not warrant that you will receive any grant, rebate, credit, other benefit or be entitled to create the environmental rights which you request for your property.

7.2. You authorise Adaptair HVAC to sign and apply for RECs in your name and for Adaptair HVAC to trade, onsell or otherwise receive payment for those RECs on your behalf. You or Adaptair HVAC must sign all documents and take all action Adaptair HVAC requires in order for Adaptair HVAC to obtain the benefit of the full amount of the REC Value.

7.3. The REC Value is an estimate based on current prices being offered for RECs in the open market. These prices are subject to change between Acceptance and final installation. If the current price of RECS being offered on the open market decreases by 5% or more between Acceptance and 5 days before final installation, then the parties will need to agree to postpone the final installation or revise the REC Value and Amount Payable. In the absence of such agreement either party may terminate this Agreement by giving 5 days written notice to the other party.

7.4. If Adaptair HVAC does not receive the benefit of the full amount of the REC Value for any reason whatsoever, you must pay the amount of the shortfall within 21 days of Adaptair HVAC notifying you of that amount.

7.5. Adaptair HVAC has no responsibility if you are ever required to repay part or all of the REC Value to a government authority.
7.6. You must sign any and all forms required to assign the benefit RECs to Adaptair HVAC.

8. Termination

8.1. Adaptair HVAC may terminate this Agreement if you fail to comply with its terms.

8.2. You may elect not to buy the Solar System if they are not installed at your property within 120 days after the date of Acceptance.

8.3. If you notify Adaptair HVAC in writing of your decision to terminate this Agreement pursuant to Clause 8.2, your Deposit will be refunded to you within 30 days of receipt of such notification.

8.4. If you cease to own your property before the installation of the Solar System is complete, Adaptair HVAC may terminate this Agreement.

8.5. If this Agreement is terminated under Clause 3.2, 3.4, 8.1 or 8.4, prior to the supply and/or installation of the Solar System or any of its components; you agree to forfeit the Deposit to Adaptair HVAC and to reimburse Adaptair HVAC for any expenses reasonably incurred (including but not limited to deposits paid, inspection fees, re-stocking fees for purchased products and administration fees) up to and including the date of termination.

8.6. If this Agreement is terminated under Clause 3.2, 3.4, 8.1 or 8.4, after the supply and/or installation of the Solar System or any of its components;
(a) Adaptair HVAC may remove the Solar System and its components from your property if any amount remains due and payable 15 days after the date of termination;
(b) The proceeds from any sale of the Solar System and its components (net of the cost of their removal and sale) may be set off against any amount due from you to Adaptair HVAC under this Agreement;

8.7. If you sell your property after the supply and/or installation of the Solar System or any of its components, and there is still money payable by you to Adaptair HVAC; then you agree that such money outstanding is secured over your property and Adaptair HVAC is entitled to lodge a caveat over the title of the property.

9. Failure to Pay

9.1. If you fail to pay any amount that is due and payable under this Agreement, interest accrues at the rate applicable to judgement debts in the Supreme Court of Victoria on the amount outstanding until paid.
9.2. You agree to pay Adaptair HVAC any costs associated with recovery of the unpaid amount (including, but not limited to, legal costs).

10. Adaptair HVAC Warranties

10.1. Adaptair HVAC warrants that once the Solar System is installed, the installation will comply with all relevant Australian standards and with all relevant codes of practice, building codes, and legislative requirements in place at the time of installation.

10.2. Adaptair HVAC will repair at its cost any damage to your property that is directly caused in installing the Solar System unless such damage was caused or contributed to by a pre-existing condition of the property, its structure or its electrical wiring/systems provided that you notify Adaptair HVAC of that damage within 3 months after installation.

10.3. Adaptair HVAC products are warranted by their respective manufacturers and distributors. Full details of these warranties are available on request and are provided at the time of installation.

11. No Guarantee of Performance

11.1. The performance of the Solar System is subject to a number of variable factors including but not limited to the number of hours of sunlight, cloud cover and weather patterns, the location of the Solar System and the location of surrounding structures and flora.

11.2. Adaptair HVAC will use its best endeavours to install the Solar System in a position that is likely to maximise its performance.

11.3. Adaptair HVAC does not guarantee the performance of any Solar System and accepts no responsibility if the performance is lower than anticipated. This does not affect or diminish the manufacturers’ warranties in relation to the Solar System and its components.

12. Exclusion of Warranties and Liability

12.1. Adaptair HVAC does not make any representations or warranties to you in connection with any Solar System or their installation, except for those warranties set out in this Agreement and those warranties which cannot be excluded from this Agreement.

12.2. To the extent permitted by law, Adaptair HVAC’s liability for breach of any express or implied condition or warranty is limited to the repair or replacement of the relevant Solar System.

12.3. To the maximum extent permitted by law, Adaptair HVAC has no liability to you for breach of this Agreement other than as set out in the preceding paragraph and, in particular, Adaptair HVAC has no liability to pay any damages or compensation for breach of the Agreement.

13. Privacy and Information

13.1. You will provide Adaptair HVAC with all information it requires from you to apply for RECs. You authorise Adaptair HVAC to apply for credit information about you.

13.2. The information collected by Adaptair HVAC may include “personal information” within the meaning of the Privacy Act 1988 (Cth).

13.3. Adaptair HVAC will collect information from you for the purposes of applying for and registering RECs on your behalf.

13.4. Accordingly, Adaptair HVAC may disclose that information to or with:
(a) relevant Government authorities;  (b) Adaptair HVAC’s related bodies corporate, agents and contractors (such as installers, suppliers and debt collection agencies);   (c) where relevant, your distributor, where required to fulfil its obligations under this Agreement;  (d) REC trading partners; and (e) for any other purpose you consent to or as authorised by law.

13.5. By accepting this Agreement, you consent to Adaptair HVAC collecting, using and disclosing your information as set out in this Agreement.

13.6. You can access the personal information Adaptair HVAC holds about you by contacting Adaptair HVAC by phone, or email. 

14. Miscellaneous

14.1. This Agreement sets out the entire agreement between you and Adaptair HVAC.

14.2. This Agreement is governed by the laws of Victoria.

14.3. A reference to Adaptair HVAC includes a reference to its employees, servants, agents, installers, contractors and sub-contractors where the context so requires.

14.4. A reference to business days means Monday to Friday excluding Public Holidays. Any other reference to days means calendar days.

14.5. Headings to clauses are for convenience only and shall not affect the construction of this Agreement.

14.6. Clauses 5.2, 5.4, 8.5, 8.6 and 8.7 shall survive any termination of this Agreement.

Download Terms & Conditions for Solar Panel – VIC